FAQs

What days do you locally deliver in Townsville?

We deliver Monday-Sunday, 8am-5pm, 7 days a week in the Townsville area. (with free Local Delivery)

Do you offer same day delivery?

What is the local delivery zone?

The local delivery zone includes all suburbs in the Townsville, QLD area. (Approximately 30 kilometer radius)

What if the recipient isn't home at time of delivery?

Depending on individual preference, you (the sender) will be contacted and arrangements will be made to either leave the delivery in a safe, discreet place nearest the front door or a re-delivery time will be arranged.

What is the turnaround time for postal deliveries?

Postal deliveries will be picked, packaged and posted via Australia Post within 2 working days. (Enter "Hyde Park QLD 4812" and your location into Australia Post's shipping calculator for a delivery duration estimate.)

What are the postal delivery fees?

We offer flat rate shipping fees for all postal orders! (Standard Post $10, Express Post $15) **See our Delivery and Shipping Policy for further information.

Do you send a delivery confirmation?

Yes! Upon successful local delivery or postal fulfillment, you will receive an email notification.

Do you offer gift wrapping?

Yes! All orders (unless requested otherwise by the sender) include gift wrapping and a complimentary note card in the listed price.

How long will dried flowers last?

Dried flowers undergo a preservation process to ensure their longevity, far outlasting fresh flowers. When cared for according to our care instructions, your dried flowers can last for up to three years!